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19.03.2020 - CUSTOMER INFORMATION: Measures against the coronavirus.
Dear Customer,
Dear Partner,
The coronavirus has now reached Germany, and it can be assumed that despite the measures taken to date, the number of infections will continue to climb. This makes it more important than ever for us to inform you about the current situation at Germany’s EUROGATE terminals.
In Germany, container terminals have been classified as system-relevant to the nation’s supply of goods, and thus are critical for the maintenance of public life. Which is why we will do everything in our power to maintain the operation of our terminals. We are in ongoing dialogue with the relevant authorities and service providers.
Below we would like to inform you of the most significant protective measures we have taken, as well as the impact the situation is having on our terminal sites.
The following preventive measures have already been taken, amongst others:
What is the impact these are having on the handling of your containers?
We will continue to remain in contact with you to agree on possible alternatives and solutions in the event of limitations put in place, and we will try to keep any inconveniences that have arisen as a result as low as possible.
Should it come to major changes, limitations or even cancellations within your network, we ask you to please pass on this information to your individual contact person or customer advisor. In return, you will be immediately informed of any limitations or cancellations on our side. Unfortunately, interferences caused by an act of God (force majeure) cannot be ruled out in future.
We ask for your understanding and your collaboration in these turbulent times, and will keep you up to date as best as possible on all measures and impacts.
If you have any questions, your trusted contact person in sales is there for you.